How can we help?
Find quick answers to your questions about orders, shipping, and more. Can't find what you're looking for? Reach out to our team.
Ordering & Payments
Q.What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), UPI, and net banking via our secure payment gateway.
Q.Can I cancel or change my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately with your order number.
Q.Do you offer Cash on Delivery?
Currently, we only accept prepaid orders to ensure the fastest processing and delivery times.
Shipping & Delivery
Q.How long will my order take to arrive?
Domestic orders typically arrive within 3-5 business days. International orders may take 7-14 business days depending on the destination.
Q.Do you offer free shipping?
Yes! We offer free standard shipping on all domestic orders over ₹500.
Q.How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view status in your Account dashboard.
Returns & Exchanges
Q.What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please visit our Returns page for more details.
Q.How do I start an exchange?
To start an exchange, please contact us at support@nhabit.store with your order number and the item you'd like to exchange for.
Still have questions?
Our support team is available Monday through Friday, 9am - 6pm. We usually respond within 24 hours.